Taylor Roofing

Dedicated To Bringing Reliability To The Roofing Industry

Looking for reliable roofing contractors can be challenging in an industry where there is so much competition. Unfortunately, not every roofing business is completely dedicated to customer care – they may be more concerned with making a profit. But at Taylor Roofing, commitment to customer care and reliability are two of the most important values held by the company.

Meet The Team

Taylor Roofing is a two-man team consisting of founder Daniel Taylor and team manager Benjamin Mullins. After a year of trading, they’ve already seen business boom and have found that their principles when it comes to customer care are resonating with their many clients. 

The roofing industry is notoriously unreliable so I wanted to fill that gap in the market,” said founder Daniel Taylor. Customer service is the very essence of Taylor Roofing and was the driving force behind Daniel making the decision to start his own business.

Where Customer Service is Prioritised

Daniel and Ben have slowly built up their roofing business without the help of investors. They’ve done everything from scratch in order to ensure that Taylor Roofing becomes the reliable, personal, trustworthy company that it has become today. Their dedication to their customers brought them instant results, showing that these qualities are missing in the roofing industry. Through word-of-mouth recommendations, it took only six months for Taylor Roofing to take off, taking on commercial and residential clients from all over east Northamptonshire.

Introducing Reliable Drone Services

One of the most advanced services provided by Taylor Roofing is a free roof survey carried out by cutting edge drone technology. Having invested a significant amount in high quality drone equipment, Taylor Roofing can show customers their roof’s condition. They use these drones to keep their customers fully informed and aware of any and all roofing issues. Honesty and transparency are two of the most important pillars that make up good customer service. This means no hidden costs and full reports to help clients make informed decisions.

Choosing Associates Carefully

Running the business to such high standards of customer care can provide challenges. For example, Taylor Roofing always invests in high quality materials. They take the time to research and find reputable suppliers to ensure they’re getting the best tools, equipment and materials. Keeping a consistent supply of quality supplies is difficult but it’s important to Daniel and Ben that they are able to provide optimal results on their jobs. Even through the toughest months, Taylor Roofing has maintained its supply of quality materials. Finding subcontractors who share his passion for customer satisfaction can also be difficult for Daniel. Much research goes into finding reliable subcontractors to ensure that they deliver the same quality of work that Taylor Roofing is committed to delivering. But through determination and collaboration, they produce some of the finest craftsmanship in the industry.

The Rapid Growth of Taylor Roofing

Originally starting on small repair jobs, Taylor Roofing has stretched into the sectors of re-roofing and full roof refurbishments. They are loyal to their customers, always returning when needed to keep their high quality roofs maintained. But they are also open to all customers in the east Northamptonshire area who are looking for honest, dependable roofing contractors.

Daniel has big plans for the future of Taylor Roofing. He aims to expand his team of customer-dedicated professionals, increase the number of roofing jobs coming in and grow the business to other areas so that all can benefit from one of the most reliable and trustworthy roofing contractors in Northamptonshire. Taylor aims to upgrade its professional office and to build three teams of two to manage the company as it grows.